Every batch of Koi CBD is tested multiple times during production to ensure quality.
Knowing that your CBD product meets high quality standards, from potency to purity, is important. At Koi, we use independent, accredited labs to test our USA-grown hemp extracts. These extracts are then infused into our products which are tested multiple times throughout the manufacturing process. We maintain transparency of our product quality by making all test results publicly available.
1. Shipping Information
At CBD ReLeaf Macomb, we are committed to delivering your CBD products promptly and efficiently. This Shipping Policy outlines important information regarding our shipping practices to help you understand the process.
2. Order Processing
3. Shipping Methods
We offer the following shipping methods for your convenience:
Shipping costs are calculated based on the weight and destination of your order. You will see the shipping costs displayed during the checkout process before finalizing your purchase.
5. Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and a link to track your package's progress. You can also log in to your account to view the status of your order.
6. Delivery Timeframes
The estimated delivery timeframes provided during checkout are for reference purposes only and may vary depending on factors such as your location, shipping method selected, and carrier delays. While we make every effort to meet estimated delivery times, we cannot guarantee delivery on a specific date.
7. Shipping Restrictions
8. Damaged or Lost Packages
In the event that your package arrives damaged or is lost in transit, please contact our Customer Support Team at [cbdreleafmacomb@gmail.com]. We will work with the carrier to resolve the issue and provide you with a solution.
This website's services are offered to only those age 18 and up.